nanog mailing list archives

Re: Bluehost.com


From: JoeSox <joesox () gmail com>
Date: Wed, 25 Nov 2015 11:21:52 -0800

I just waited 160 minutes for a tech call and the Bluehost tech told me he
was able to confirm that it wasn't malicious activity that took down the
datacenter but rather it was caused by a "datacenter issue".
So my first thought is someone didn't design the topology correctly or
something.
Some of our emails are coming thru but Google DNS still lost all of our DNS
zones which are hosted by Bluehost.
At least the #bluehostdown is fun to read :/
--
Later, Joe

On Wed, Nov 25, 2015 at 10:04 AM, Stephane Bortzmeyer <bortzmeyer () nic fr>
wrote:

On Wed, Nov 25, 2015 at 08:41:55AM -0800,
 JoeSox <joesox () gmail com> wrote
 a message of 9 lines which said:

Anyone have the scope on the outage for Bluehost?
https://twitter.com/search?q=%23bluehostdown&src=tyah

The two name servers ns1.bluehost.com and ns2.bluehost.com are awfully
slow to respond:

% check-soa -i picturemotion.com
ns1.bluehost.com.
        74.220.195.31: OK: 2012092007 (1382 ms)
ns2.bluehost.com.
        69.89.16.4: OK: 2012092007 (1388 ms)

As a result, most clients timeout.

May be a DoS against the name servers?

bluehost.com itself is DNS-hosted on a completely different
architecture. So it works fine. But the nginx Web site replies 502
Gateway timeout, probably overloaded by all the clients trying to get
informed.

The Twitter accounts of Bluehost do not distribute any useful
information.



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