nanog mailing list archives

Re: Bluehost.com


From: JoeSox <joesox () gmail com>
Date: Wed, 25 Nov 2015 15:23:17 -0800

Walmart has cheap prices so "you get what you pay for."??
Hasty generalization but I can't disagree 100% with your opinion on this
one.
I am learning about the non-profit world of IT and the challenges are all
around me. :)

--
Later, Joe

On Wed, Nov 25, 2015 at 12:27 PM, Bob Evans <bob () fiberinternetcenter com>
wrote:


Gee, for $3.49 for a website hosting per month , it's a real bargain.
While the network person inside me says, Wow that's a long outage. The
other part of me is really wondering what one thinks they can really
expect from a company that hosts a website for just $3.49 ?  Such a
bargain at less than 1/2 the price of a single hot dog at a baseball
stadium per month. That price point alone tells you about the setup and
what you are agreeing too and who it's built for. Goes along with the ol'
saying, "you get what you pay for."

If they are down for 10 hours a month out of the average 720 hours in a
month - thats a tiny percentage 1-2 of the time it's unavailable - in
service terms of dollars it's roughly a nickel they credit each customer.
Do I need more coffee or is my math wrong about a nickel for 10 hours of
website hosing ?

However, maybe that is all many companies /sites really need. In which
case, it should be easy enough to build in backup yourself using two cheap
hosing providers and flip between them when the need arises. Or pick a
provider that manages their routing well and works with you quickly, but,
you'll have to pay more for that.

Yep, the math spells it out -  "you get what you pay for."

Thank You
Bob Evans
CTO




remember folks, redundancy is the savior of all f***ups.

:)

On Wed, Nov 25, 2015 at 2:21 PM, JoeSox <joesox () gmail com> wrote:

I just waited 160 minutes for a tech call and the Bluehost tech told me
he
was able to confirm that it wasn't malicious activity that took down the
datacenter but rather it was caused by a "datacenter issue".
So my first thought is someone didn't design the topology correctly or
something.
Some of our emails are coming thru but Google DNS still lost all of our
DNS
zones which are hosted by Bluehost.
At least the #bluehostdown is fun to read :/
--
Later, Joe

On Wed, Nov 25, 2015 at 10:04 AM, Stephane Bortzmeyer
<bortzmeyer () nic fr>
wrote:

On Wed, Nov 25, 2015 at 08:41:55AM -0800,
 JoeSox <joesox () gmail com> wrote
 a message of 9 lines which said:

Anyone have the scope on the outage for Bluehost?
https://twitter.com/search?q=%23bluehostdown&src=tyah

The two name servers ns1.bluehost.com and ns2.bluehost.com are
awfully
slow to respond:

% check-soa -i picturemotion.com
ns1.bluehost.com.
        74.220.195.31: OK: 2012092007 (1382 ms)
ns2.bluehost.com.
        69.89.16.4: OK: 2012092007 (1388 ms)

As a result, most clients timeout.

May be a DoS against the name servers?

bluehost.com itself is DNS-hosted on a completely different
architecture. So it works fine. But the nginx Web site replies 502
Gateway timeout, probably overloaded by all the clients trying to get
informed.

The Twitter accounts of Bluehost do not distribute any useful
information.








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