Re: GTT Regulatory Recovery Surcharge

[Paul Stewart <paul () paulstewart org>]

Yeah similar experience here …. But we’ve had that fee for a number of years applied.  Hibernia as well has been 
charging us for it since long ago ….

ACI – yup going downhill in a hurry ;(

From: NANOG <nanog-bounces () nanog org> on behalf of Clayton Zekelman <clayton () mnsi net>
Date: Sunday, December 2, 2018 at 5:30 PM
To: Matt Harris <matt () netfire net>
Cc: "brandonwade () yahoo com" <brandonwade () yahoo com>, North American Network Operators' Group <nanog () nanog org>
Subject: Re: GTT Regulatory Recovery Surcharge


GTT is rapidly losing any good will they've had with us over the past number of years.

We just got hit with that regulatory recovery fee too, and they totally screwed up the transfer of billing operations 
when they bought our colo provider, Accelerated Connections (which used to be an awesome company) in Toronto.


Sent from my iPhone

On Dec 2, 2018, at 5:11 PM, Matt Harris <matt () netfire net<mailto:matt () netfire net>> wrote:
On Sun, Dec 2, 2018 at 4:06 PM Brandon Wade via NANOG <nanog () nanog org<mailto:nanog () nanog org>> wrote:
We've been a GTT customer for several years and on our latest bill we now have a "Regulatory Recovery Surcharge" of 
almost 10% tacked on. We only purchase IP Transit services from them, nothing else, and have never had any fees tacked 
on top of our contracted agreed upon amount. Has anyone else ran into this? If this is a legit "surcharge" any idea of 
why we were never charged for that before? I figured I'd reach out to the community on this prior to jumping to further 
conclusions.

-Brandon

Yupp, on my GTT IP transit bill as well.

This is how telecomm companies pad out their margins these days.  You don't even want to know the % of my bill that is 
just "fees" I'm paying Level3 on a wave circuit.  At this point I won't sign for service without knowing exactly what 
I'll be paying in terms of fees and surcharges and such - there's some stuff you can't avoid on some types of circuits, 
but for the most part, it's all just padding out their margins.

Take care,
Matt