Re: Proving Gig Speed

[Ben Cannon <ben () 6by7 net>]

Second the recommendation for the downloadable ookla speedtest  desktop app.

-Ben

> On Jul 16, 2018, at 11:30 AM, Mike Hammett <nanog () ics-il net> wrote:
>
> Ookla does have a client that you can install in various OSes to remove browser issues. 
>
>
>
> ----- 
> Mike Hammett 
> Intelligent Computing Solutions 
> http://www.ics-il.com 
>
> Midwest-IX 
> http://www.midwest-ix.com 
>
> ----- Original Message -----
>
> From: "Chris Gross" <CGross () ninestarconnect com> 
> To: "North American Network Operators' Group" <nanog () nanog org> 
> Sent: Monday, July 16, 2018 12:58:20 PM 
> Subject: Proving Gig Speed 
>
> I'm curious what people here have found as a good standard for providing solid speedtest results to customers. All 
> our techs have Dell laptops of various models, but we always hit 100% CPU when doing a Ookla speedtest for a server 
> we have on site. So then if you have a customer paying for 600M or 1000M symmetric, they get mad and demand you prove 
> it's full speed. At that point we have to roll out different people with JDSU's to test and prove it's functional 
> where a Ookla result would substitute fine if we didn't have crummy laptops possibly. Even though from what I can see 
> on some google results, we exceed the standards several providers call for. 
>
> Most of these complaints come from the typical "power" internet user of course that never actually uses more than 50M 
> sustained paying for a residential connection, so running a circuit test on each turn up is uncalled for. 
>
> Anyone have any suggestions of the requirements (CPU/RAM/etc) for a laptop that can actually do symmetric gig, a 
> rugged small inexpensive device we can roll with instead to prove, or any other weird solution involving ritual 
> sacrifice that isn't too offensive to the eyes?