nanog mailing list archives

RE: Proving Gig Speed


From: Luke Guillory <lguillory () reservetele com>
Date: Wed, 18 Jul 2018 13:48:32 +0000

https://isp.google.com

Thought I think this is only for when you have peering, someone can correct me if that's incorrect.

ns





-----Original Message-----
From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of K. Scott Helms
Sent: Wednesday, July 18, 2018 8:45 AM
To: Mike Hammett
Cc: NANOG list
Subject: Re: Proving Gig Speed

Mike,

What portal would that be?  Do you have a URL?

On Wed, Jul 18, 2018 at 9:25 AM Mike Hammett <nanog () ics-il net> wrote:

Check your Google portal for more information as to what Google can do
with BGP Communities related to reporting.




-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

Midwest-IX
http://www.midwest-ix.com

----- Original Message -----

From: "K. Scott Helms" <kscott.helms () gmail com>
To: "mark tinka" <mark.tinka () seacom mu>
Cc: "NANOG list" <nanog () nanog org>
Sent: Wednesday, July 18, 2018 7:40:31 AM
Subject: Re: Proving Gig Speed

Agreed, and it's one of the fundamental problems that a speed test is
(and can only) measure the speeds from point A to point B (often both
inside the service provider's network) when the customer is concerned
with traffic to and from point C off in someone else's network
altogether. It's one of the reasons that I think we have to get more
comfortable and more collaborative with the CDN providers as well as
the large sources of traffic. Netflix, Youtube, and I'm sure others
have their own consumer facing performance testing that is _much_ more
applicable to most consumers as compared to the "normal" technician
test and measurement approach or even the service assurance that you
get from normal performance monitoring. What I'd really like to see is
a way to measure network performance from the CO/head end/PoP and also
get consumer level reporting from these kinds of services. If
Google/Netflix/Amazon Video/$others would get on board with this idea
it would make all our lives simpler.

Providing individual users stats is nice, but if these guys really
want to improve service it would be great to get aggregate reporting
by ASN. You can get a rough idea by looking at your overall graph from
Google, but it's lacking a lot of detail and there's no simple way to
compare that to a head end/CO test versus specific end users.

https://www.google.com/get/videoqualityreport/
https://fast.com/#



On Wed, Jul 18, 2018 at 8:27 AM Mark Tinka <mark.tinka () seacom mu> wrote:



On 18/Jul/18 14:00, K. Scott Helms wrote:


That's absolutely a concern Mark, but most of the CPE vendors that
support
doing this are providing enough juice to keep up with their max
forwarding/routing data rates. I don't see 10 Gbps in residential
Internet
service being normal for quite a long time off even if the port
itself
is
capable of 10Gbps. We have this issue today with commercial
customers,
but
it's generally not as a much of a problem because the commercial CPE
get their usage graphed and the commercial CPE have more
capabilities for testing.


I suppose the point I was trying to make is when does it stop being
feasible to test each and every piece of bandwidth you deliver to a
customer? It may very well not be 10Gbps... perhaps it's 2Gbps, or
3.2Gbps,
or 5.1Gbps... basically, the rabbit hole.

Like Saku, I am more interested in other fundamental metrics that
could impact throughput such as latency, packet loss and jitter.
Bandwidth, itself, is easy to measure with your choice of SNMP poller + 5 minutes.
But
when you're trying to explain to a simple customer buying 100Mbps
that a break in your Skype video cannot be diagnosed with a
throughput speed
test,
they don't/won't get it.

In Africa, for example, customers in only one of our markets are so
obsessed with speed tests. But not to speed test servers that are
in-country... they want to test servers that sit in Europe, North
America,
South America and Asia-Pac. With the latency averaging between 140ms
- 400ms across all of those regions from source, the amount of
energy
spent
explaining to customers that there is no way you can saturate your
delivered capacity beyond a couple of Mbps using Ookla and friends
is energy I could spend drinking wine and having a medium-rare
steak,
instead.

For us, at least, aside from going on a mass education drive in this
particular market, the ultimate solution is just getting all that
content
localized in-country or in-region. Once that latency comes down and
the resources are available locally, the whole speed test debacle
will
easily
fall away, because the source of these speed tests is simply how
physically
far the content is. Is this an easy task - hell no; but slamming
your
head
against a wall over and over is no fun either.

Mark.





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