nanog mailing list archives
DirecTV Now contact
From: Michael Crapse <michael () wi-fiber io>
Date: Tue, 22 May 2018 12:08:21 -0600
Our eyeball network is consistently having some streaming issues(buffering) with DirecTV now. Our main recourse is to sell them on youtube TV and netflix. fixes the issue, no more complaints from our customers. Issues mainly occur during peak times and even on 300+mbps low latency/jitter customers. However, if someone from DirecTV could contact me off list and we can debug this issue so that we don't have to keep pulling people to other services that would be great. Alternatively, if anyone could suggest with whom to peer to reduce the impact of this issue, that would be great. A solution that would be even better is if someone from Youtube TV would contact us off list and we can set up something commissioned based for all the good things we say about your service, and of course give our tech support people a reason to not be frustrated with the calls we receive for this issue.
Current thread:
- DirecTV Now contact Michael Crapse (May 22)
- Re: DirecTV Now contact mike . lyon (May 22)
- RE: DirecTV Now contact Joshua Stump (May 22)
- Re: DirecTV Now contact Mike Hammett (May 22)
- Re: DirecTV Now contact Darin Steffl (May 22)
- RE: DirecTV Now contact Joshua Stump (May 22)
- Re: DirecTV Now contact mike . lyon (May 22)