nanog mailing list archives
Re: Whats going on at Cogent
From: Josh Luthman <josh () imaginenetworksllc com>
Date: Tue, 16 Oct 2018 10:37:40 -0400
I'm in the process of turning up a Cogent circuit in Cologix (Columbus) and hope to be finished in the next week or so. So far my experience has been great. The only thing I didn't like was the monthly sales call asking me to sign the contract, reminding me they are available. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Oct 16, 2018 at 10:20 AM, Walt <walt () wollny org> wrote:
HE is happy to peer with Cogent and would love to solve this issue. Thanks Walt From: NANOG <nanog-bounces () nanog org> on behalf of DaKnOb < daknob.mac () gmail com> Date: Tuesday, October 16, 2018 at 7:04 AM To: Dovid Bender <dovid () telecurve com> Cc: NANOG <nanog () nanog org> Subject: Re: Whats going on at Cogent When I call and mention it I’m told that it’s HE’s fault (despite the lovely cake), but when I also bring Google, then they tell me to get a different provider just for this traffic, or meet them at an IX and send my traffic from there. About the staff rotation I’ve seen it too, and I’ve also seen an increase in salespeople calling, for example when an AS is registered etc. in addition to the normal calls.. On 16 Oct 2018, at 16:54, Dovid Bender <dovid () telecurve com> wrote: They call me every few months. the last time they emailed me I said I wasn't interested because of the HE issue. I have yet to get another email....... On Tue, Oct 16, 2018 at 9:29 AM, Ca By <cb.list6 () gmail com> wrote:On Tue, Oct 16, 2018 at 5:16 AM David Hubbard < dhubbard () dino hostasaurus com> wrote:Have had the same sales rep for several years now; unfortunately he has no ability to fix their IPv6 peering issue so we’re slowly removing circuits, but otherwise for a handful of 10gig DIA circuits it’s been stable.Yep, this. Whenever Cogent calls, this is what i tell them. Black-holing HE and Google ipv6 traffic, which is what they do if i use a default route from them, is dead on arrival. Shows they make bad decisions and dont put the customer first, or even create such an illusion. *From: *NANOG <nanog-bounces () nanog org> on behalf of Ryan Gelobter <ryan.g () atwgpc net> *Date: *Tuesday, October 16, 2018 at 6:04 AM *To: *NANOG <nanog () nanog org> *Subject: *Whats going on at Cogent Anyone else seen terrible support and high turnover of sales/account people at Cogent the last few months? Is there something going on over there internally? I'm sure some people will say Cogent has always been crap but in the past their account reps and support were pretty good. It seems to have gone downhill the last 12 months really bad. Regards, Ryan
Current thread:
- Re: Whats going on at Cogent, (continued)
- Re: Whats going on at Cogent John Peach (Oct 24)
- Re: Whats going on at Cogent Owen DeLong (Oct 24)
- RE: Whats going on at Cogent Kenny Taylor (Oct 25)
- Re: Whats going on at Cogent Matthew Petach (Oct 28)
- Re: Whats going on at Cogent valdis . kletnieks (Oct 29)
- Re: Whats going on at Cogent Tom Beecher (Oct 30)
- Re: Whats going on at Cogent Bryan Holloway (Oct 30)
- Re: Whats going on at Cogent Mike Hammett (Oct 29)
- Message not available
- Cogent and HE feedback [was Re: Whats going on at Cogent] John Kristoff (Oct 24)
- Re: Whats going on at Cogent Walt (Oct 16)
- Re: Whats going on at Cogent Josh Luthman (Oct 16)
- Re: Whats going on at Cogent Jared Mauch (Oct 16)
- Re: Whats going on at Cogent David Hubbard (Oct 16)
- Re: Whats going on at Cogent DaKnOb (Oct 16)
- Re: Whats going on at Cogent Daniel Corbe (Oct 16)
- Re: Whats going on at Cogent Mike Hammett (Oct 16)
- Re: Whats going on at Cogent Aaron1 (Oct 16)
- Re: Whats going on at Cogent Niels Bakker (Oct 16)
- Re: Whats going on at Cogent Michael Crapse (Oct 16)
- RE: Whats going on at Cogent Aaron Gould (Oct 18)
- Re: Whats going on at Cogent Troy Mursch (Oct 18)