nanog mailing list archives

Re: Netflix - wide ranges of wrongly blocked IP ranges


From: Josh Luthman <josh () imaginenetworksllc com>
Date: Tue, 4 Sep 2018 11:30:40 -0400

geosupport () netflix com are the right folks to help you with this.

In the unlikely event that doesn't get you what you need, or if you
otherwise need to reach someone at Netflix on the CDN side, please use
cdnetops () netflix com



Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Sep 4, 2018 at 5:32 AM, Jürgen Jaritsch <juergen () jaritsch at> wrote:

Dear list,



is anyone else experiencing massive issues with Netflix caused by wrongly
blocked IP ranges? Looks like Netflix started to block wide ranges of
Colt’s IP assignments (EU & Switzerland).



I’m in touch with ~400 affected customers which are no longer able to play
any video on the website (“Ooops, something went wrong - Streaming error.
Looks like you’re using a Proxy blablabla”).



Is someone from Netflix’s NOC on the list? Offnet feedback is welcome -
I’m able to provide IPs for verification and I’m able to provide proof for
no proxy configuration from Colt J. They do not use any type of CGNAT …





thanks & best regards

JJ








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