nanog mailing list archives
Re: Comcast storing WiFi passwords in cleartext?
From: Mike Bolitho <mikebolitho () gmail com>
Date: Thu, 25 Apr 2019 05:55:45 -0700
I have yet to hear any discussion of the business value of access to WiFi network password, especially as compared to billing and identity data.
Grandma Smith calls in because she changed her WPA2 password two years ago. Her grandson just bought her a new iPad and she can't connect. Tier I support says "I have your 'WiFi password' right here. It's hunter22." The call take 45 seconds and you're off to solve the next question. It is all about call center metrics. Is it right? No. But that's the business driver behind it.
Current thread:
- RE: Comcast storing WiFi passwords in cleartext?, (continued)
- RE: Comcast storing WiFi passwords in cleartext? Benjamin Sisco (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Doug Barton (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Tom Beecher (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Saku Ytti (Apr 26)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? James R Cutler (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Mike Bolitho (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Töma Gavrichenkov (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Valdis Klētnieks (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Töma Gavrichenkov (Apr 26)
- Re: Comcast storing WiFi passwords in cleartext? Valdis Klētnieks (Apr 24)
- Re: Comcast storing WiFi passwords in cleartext? Mike Bolitho (Apr 24)
- Re: Comcast storing WiFi passwords in cleartext? Royce Williams (Apr 24)
- Re: Comcast storing WiFi passwords in cleartext? Stephen Satchell (Apr 25)