Re: CenturyLink/Level3 feedback

[Stephen Frost <sfrost () snowman net>]

Greetings,

I have to admit that I was hoping to be able to report to this list that
CL was able to spin up a new 1G in fairly short order (after all, this
is what they assured me of when discussing it with them...) but it's now
been over a month, with them telling me it'll be another couple weeks
because they need to send a tech out (the wiring and all of the
equipment has been ready to go, though that also took longer than it
should have imv...).

And this in an already lit building in northern Virginia, not some back
of the woods location, small town, or something going across an ocean.

Pretty disappointing.

Thanks,

* Mike Hammett (nanog () ics-il net) wrote:
> Anything more than a week for things not requiring last mile construction is ridiculous. 
>
>
>
>
> ----- 
> Mike Hammett 
> Intelligent Computing Solutions 
>
> Midwest Internet Exchange 
>
> The Brothers WISP 
>
> ----- Original Message -----
>
> From: "JASON BOTHE via NANOG" <nanog () nanog org> 
> To: "Mehmet Akcin" <mehmet () akcin net> 
> Cc: "nanog" <nanog () nanog org> 
> Sent: Wednesday, June 5, 2019 9:56:14 AM 
> Subject: Re: CenturyLink/Level3 feedback 
>
> It’s taking over a year to get waves turned up in EU. I’m currently willing to wager on what comes up first, them or 
> amazon peering (that’s taking just as long). After the merger, we have seen Level3 slide into the CL abyss becoming a 
> pain to deal with. Pricing and ordering has been outsourced we’ve been told and decisions are no longer at a regional 
> level. Frustrating at best. 
>
> > On Jun 4, 2019, at 09:30, Mehmet Akcin <mehmet () akcin net> wrote: 
> >
> > hi there, 
> >
> > Just a general high-level question about Centurylink/Level3 post-merger, how is your overall experience with 
> > CenturyLink? if you could be sitting with the CEO of the company what is one thing you would ask him to fix? 
> >
> > please keep it high level and general. i intend to pass these to him and his team in an upcoming meeting. 
> >
> > Mehmet

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