nanog mailing list archives
Re: 10g residential CPE
From: James R Cutler <james.cutler () consultant com>
Date: Tue, 29 Dec 2020 14:44:07 -0500
On Dec 29, 2020, at 11:53 AM, Michael Thomas <mike () mtcc com> wrote:
On 12/29/20 8:42 AM, Aaron Wendel wrote:Oh, we still get calls about speed issues. It's always wonderful when someone puts their own 10 year old Linksys WRT54G and double NATs behind our CPE then sends in a speed test wondering why they're only getting 10Mbits on their Gbit line. We get those ALL the time. :)Does your CPE not have wireless? If it's double NAT'ing it's at least a router. If it doesn't have wireless, wouldn't it be cheaper to add it so you don't get the support calls? Mike
Supplying any configurable residential CPE would not necessarily be cheaper. The tracking and accounting for the hardware and qualifying said hardware, not to mention truck rolls for hardware updates, could well be more costly than fielding support calls (which would likely not decrease anyway). An intangible benefit of ‘free residential service’ is creation of good will far exceeding that received by many other ISPs. - James R. Cutler James.cutler () consultant com GPG keys: hkps://hkps.pool.sks-keyservers.net
Current thread:
- Re: 10g residential CPE, (continued)
- Re: 10g residential CPE Darin Steffl (Dec 29)
- Re: 10g residential CPE Ben Cannon (Dec 29)
- Re: 10g residential CPE Mark Tinka (Dec 30)
- Re: 10g residential CPE Aaron Wendel (Dec 29)
- Re: 10g residential CPE Michael Thomas (Dec 29)
- Re: 10g residential CPE Mike Hammett (Dec 29)
- Re: 10g residential CPE Michael Thomas (Dec 29)
- Re: 10g residential CPE Mark Tinka (Dec 30)
- Re: 10g residential CPE Aaron Wendel (Dec 29)
- Re: 10g residential CPE Michael Thomas (Dec 29)
- Re: 10g residential CPE James R Cutler (Dec 29)
- Re: 10g residential CPE Mark Tinka (Dec 30)
- Re: 10g residential CPE Mark Tinka (Dec 30)
- Re: 10g residential CPE Mark Tinka (Dec 28)
- Re: 10g residential CPE Aaron Wendel (Dec 28)
- Re: 10g residential CPE Allen McKinley Kitchen (gmail) (Dec 28)
- Re: 10g residential CPE Mark Tinka (Dec 28)
- Re: 10g residential CPE Mark Tinka (Dec 28)
- Re: 10g residential CPE Mark Tinka (Dec 27)
- Re: 10g residential CPE Mark Tinka (Dec 27)
- Re: 10g residential CPE Aaron Wendel (Dec 28)