nanog mailing list archives

Re: CenturyLink Fiber Latency Issues (Seattle, WA)


From: TJ Trout <tj () pcguys us>
Date: Wed, 3 Nov 2021 07:00:39 -0700

I second this, most best effort Broadband cpe equipment will choke with
lots of concurrent connections

On Tue, Nov 2, 2021, 8:25 PM P C <pc50000 () gmail com> wrote:

If this is connection count related only, It is most likely an issue with
the CPE (router), NAT table, or similar.

On Tue, Nov 2, 2021 at 8:21 AM Neel Chauhan <neel () neelc org> wrote:

I tried that back in September, it didn't work. It doesn't happen on my
hop but the one after that. Even a second GPON connection shows the
issues if one is running the offending traffic.

The issue occurs even if I'm using 50 Mbps out of my 940.

It may be bufferbloat on CL's side but they keep denying the issue.

I guess I'll have to break the bank and get Comcast Gigabit Pro.

CenturyLink should just get bought out by another telco, like how
Cablevision got bought by Altice.

-Neel

On 2021-11-01 20:52, Ryan Hamel wrote:
Neel,

Sounds like buffer bloat.

Run a speed test, whatever is your maximum for your download and upload
take
10% away from it, and setup traffic shaping in OPNsense
(https://docs.opnsense.org/manual/shaping.html) with those values. If
the
issue goes away, then you're exceeding the buffer of CenturyLink's
device
with the bursts of traffic.

Ryan

-----Original Message-----
From: NANOG <nanog-bounces+ryan=rkhtech.org () nanog org> On Behalf Of
Neel
Chauhan
Sent: Monday, November 1, 2021 6:44 PM
To: nanog () nanog org
Subject: CenturyLink Fiber Latency Issues (Seattle, WA)

Hi NANOG Mailing List,

I don't know if any of you work at CenturyLink/Lumen, very less on
their
Fiber network in Seattle, WA. However, here's my story.

If I attempt to run certain applications that use 1000, or 10000 TCP
connections, I get latency spikes. It is based on how many connections,
but
also how much bandwidth is used. This means certain things like Tor
relays
are off limits to me (which I wish to run).

On an idle connection, the PingPlotter outputs look like this:
https://centurylinklatencyissues.com/image-000.png

If I attempt to run BitTorrent with 1000 connections in Deluge,
PingPlotter
looks like this:
https://centurylinklatencyissues.com/image-002.png

Getting support, or even executive contacts to admit the issue hasn't
worked. They all love to blame my equipment or applications, when CL
routers
also show the issue when I run the same things whereas my same exact
OPNsense box on Google Fiber Webpass running Tor at another address had
no
issues whatsoever, and I can ping other Tor relays on CenturyLink AS209
just
fine (from a VPS).

The most competent person I dealt with was actually one tech. He told
me
there was "capacity issues" in our neighborhood, and that's the reason
for
the issues. However, nothing was done about it afterwards, I'm guessing
since I turned off my Tor relay after the visit to avoid complaints
from
family members.

On an AT&T forum, people have said GPON gives latency spikes/packet
loss on
congestion:

https://www.dslreports.com/forum/r33242889-How-rare-is-GPON-XGSPON-saturatio
n

The capacity managers in Seattle are literally dragging their feet:
it's
100x worse than AT&T's 802.1X. I know AT&T and CenturyLink don't
compete,
but if I had to choose between AT&T Fiber and CenturyLink, I'll take
AT&T in
a heartbeat, no ifs, no buts, even if I have to use AT&T's crappy
router
instead of my OPNsense box.

Going back, do any of you who work at CenturyLink/Lumen can get me to
the
right people, hopefully the capacity managers in Seattle?

I could go with Comcast, but it's either (a) 35 Mbps uploads or (b)
$329/mo
for "Gigabit Pro" with a 2-year contract and a steep install fee. I am
seriously considering Gigabit Pro even if it breaks the bank, but hope
I
won't have to go there.

I don't need 2 Gbps and would rather pay $65 than $329. 300-500 Mbps
uploads
when I need it is the sweet spot for me (even without Tor) which CL
GPON
should easily handle without a sweat. I also don't exactly
**trust** Comcast, they're a horrible company in many metrics, but in
some
ways Comcast is more competent than CenturyLink.

Best,

Neel Chauhan



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