RE: Kaseya

["Shenk, Jerry A" <jshenk () decommunications com>]

I've often wondered about those type of appliances but I've never been
charged with actively checking them out.  I'd want to put sniffers on
any interfaces to collect the probe traffic and the traffic with the MSP
data center.  It seems that there are a fair number of issues that could
be rather dangerous.

What are the ramifications of a competitor getting the same appliance
from the same MSP?  What would happen if they'd take the box off-line
for a bit and boot it from a CD...maybe open it up, image the drive and
then put it back on-line.

Obviously, there needs to be a fair amount of trust when dealing with an
MSP and quite honestly, it's no different than dealing with a vendor who
has VPN access to manage their device...in all reality, there are a lot
of issues like this that people either don't think through or they just
decide to accept the risk.  But, with this MSP appliances, often, it's
not an acceptance of the risk but more a denial or ignorance that one
exists.

-----Original Message-----
From: listbounce () securityfocus com [mailto:listbounce () securityfocus com]
On Behalf Of M.B.Jr.
Sent: Saturday, May 24, 2008 3:01 PM
To: pen-test list
Subject: Kaseya

Hello list,
there's this infrastructure tool set for automating managed services,
named Kaseya (proprietary technology).

Basically, the managed-services-provider controls one of his
customers' remote LANs with two intercommunicating "appliances":

  * a Kaseya dedicated server located at the MSP data center; and

  * a "probe" equipment at the remote LAN.

The audit team to which I belong is about to examine the probe-featured
LAN.
Right now, we're researching whether this "solution" can cause the LAN
some weaknesses;
the resulting research's report is going to shape the logical tests.

So, the question is (I guess):
does anyone know of any Kaseya-enhanced LAN security
implication/vulnerability?

Thank you,
yours sincerely,


--
Marcio Barbado, Jr.

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