Security Basics mailing list archives
RE: Taking control of user's desktops
From: "Bhavani Suresh" <bhavani.suresh () adnoc-dist ae>
Date: Sat, 12 Feb 2005 12:56:46 +0400
Take a look @ Intel landesk as well.. -----Original Message----- From: Smith, Ryan [mailto:Ryan.Smith () MWAA com] Sent: Thursday, February 10, 2005 23:38 To: Marty Cc: security-basics () securityfocus com Subject: RE: Taking control of user's desktops The last place I worked we used Symantec's PC Anywhere. That worked well for us and it is easy to use. Just thought I would mention them since it seems no one else has. Just my two cents Ryan -----Original Message----- From: Marty [mailto:groupecci () yahoo ca] Sent: Wednesday, February 09, 2005 7:40 AM To: security-basics () securityfocus com Subject: Taking control of user's desktops Hi, My client's help desk requests for support is growing, with more than 1,000 users its understandable. We need to find a software (not an outsourced service) that will permit the technicians to take control of the user's desktop for support purposes. The user MUST agree to the technician taking control or even «peeking» at his desktop. We've looked at a few but my concern is with overall security. We used to have VNC installed on a few machines a couple of years ago but we removed it. Is the latest version of VNC sufficient (security wise)? Can you share your experience with us please? Suggestions or comments welcomed. Thanks! Marty __________________________________________________________ Lèche-vitrine ou lèche-écran ? magasinage.yahoo.ca ************************************************************ Please note that our domain name has been changed to: adnoc-dist.ae; Hence please change the email ID to reflect the new domain name. This communication may contain confidential information. If you are not the intended recipient, then please inform us immediately. Adnoc Distribution-Tel:02-6771300 Fax:02-6722322 Email:webmaster () adnoc-dist ae Website: www.adnoc-dist.ae This message was scanned @ Adnoc distribution ************************************************************
Current thread:
- Re: Taking control of user's desktops, (continued)
- Re: Taking control of user's desktops Michael Sztachanski (Feb 11)
- RE: Taking control of user's desktops Luis Osorio (Feb 10)
- RE: Taking control of user's desktops Reece, Terry (Feb 11)
- Taking control of user's desktops Doug Massey (Feb 11)
- RE: Taking control of user's desktops Charlie Saliba (Feb 14)
- RE: Taking control of user's desktops Paris E. Stone (Feb 11)
- Re: Taking control of user's desktops Micheal Espinola Jr (Feb 14)
- RE: Taking control of user's desktops Beauford, Jason (Feb 11)
- Re: Taking control of user's desktops Brandon Kovacs (Feb 14)
- RE: Taking control of user's desktops Shawn Badger (Feb 14)
- RE: Taking control of user's desktops Bhavani Suresh (Feb 14)
- RE: Taking control of user's desktops Doll, Josh (Feb 14)
- RE: Taking control of user's desktops Steve Bostedor (Feb 15)
- RES: Taking control of user's desktops Thiago Lima (Feb 17)
- RE: Taking control of user's desktops Doug . Janelle (Feb 15)