Re: Amazon customer service

[Jeffrey Walton <noloader () gmail com>]

On Tue, Oct 23, 2012 at 11:49 AM, Rich Kulawiec <rsk () gsp org> wrote:
> On Tue, Oct 23, 2012 at 02:55:14PM +0000, Blanchard, Michael (InfoSec) wrote:
> > Wow, my next call would be to a lawyer
>
> Not much point in that.  You agreed to their terms-of-service when
> you bought the device, and those terms not only include the stipulation
> that they can do this to you at will, but that all such disagreements
> will be resolved in a manner of their choosing, which does not include
> letting you sue them.
This might be changing (in the US), but I'm not sure how helpful it
will be in UK or Norway.
http://www.topclassactions.com/lawsuit-settlements/lawsuit-news/2633-zapposcom-loses-arbitration-bid-in-data-breach-class-action-lawsuit.

Anyway, who wants to go to court and fight over the ability to
litigate. It should be fundamental, and corporations should not be
allowed to take it away. Its another failure of the politicians. I
hope they choke on the bride money.

Jeff
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