Re: Rachel from Cardholder Services

["Blanchard, Michael (InfoSec)" <michael.blanchard () emc com>]

I've always wanted to write a set of AI type scripts that can talk back to the callers...  I get a *ton* of "800 
service" calls... always someone looking for money for some outfit...
  An A.I. script that would never use the word YES or OK in it... but just keep talking to the person on the phone 
would be awesome

Michael P. Blanchard
Principal Security Engineer, CISSP, GCIH, CCSA-NGX, MCSE
Cyber Security Services
EMC ² Corporation
32 Coslin Drive
Southboro, MA 01772
Office: (508)898-7102
Cell:     (508)958-2780
email:  Michael.Blanchard () EMC COM


-----Original Message-----
From: funsec [mailto:funsec-bounces () linuxbox org] On Behalf Of Bruce Ediger
Sent: Wednesday, April 29, 2015 4:30 PM
To: funsec () linuxbox org
Subject: [funsec] Rachel from Cardholder Services

I get a lot of calls from "Ann" or "Rachel" from "Account Services"
or "Cardholder Services". Aren't these folks breaking US law by spoofing
caller ID?

Does anybody know how these underground businesses are set up?  I'm guessing
that the actual telephone calls take place from hacked PBXs, and those
perps hand off to a second "boiler room" outfit, because I can listen
through all the recorded messages, but I often get hung up after that.

Third, is there any way to find out who does this, and have them prosecuted
to the fullest extent of the law?  It's pretty clear that the FTC do-no-call
registery complaints web page just deletes all input data. Someone must care,
right?

Fourth, I'd like to call upone every human to NOT hang up, but rather to
listen to the recorded scam message, and even try to talk to the human,
to keep the PBX lines tied up as long as possible. I'm coming to believe
that every one who can, should waste cold caller's time, run honey pots
and generally intercept any scam communications possible. Who's with me?
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