nanog mailing list archives
Re: What to do when your ISP off-shores tech support
From: Randy Bush <randy () psg com>
Date: Wed, 24 Dec 2008 12:50:53 -0500
On 08.12.24 12:43, Jay Hennigan wrote:
Matthew Black wrote:I've had difficulties reaching anyone with a brain at my DSL provider Verizon California.Switch to a local ISP with local tech support.
bingo.i have multiple offices. in each case, i buy layers one and two from the copper/fiber monopoly and layer three from local folk with clue and caring: lavanet (hawai`i), infinitiy internet (pnw), and iij (tokyo, and yes i work for iij).
local packet pushers with clue are not only better at layer three support and delivery, but they carry more weight with the hellco to get your layer one and two problem fixed.
randy
Current thread:
- What to do when your ISP off-shores tech support Matthew Black (Dec 24)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 24)
- Re: What to do when your ISP off-shores tech support Randy Bush (Dec 24)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 24)
- Re: What to do when your ISP off-shores tech support Martin List-Petersen (Dec 24)
- Re: What to do when your ISP off-shores tech support Roy (Dec 24)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 24)
- Re: What to do when your ISP off-shores tech support Dave Pooser (Dec 24)
- Re: What to do when your ISP off-shores tech support JF Mezei (Dec 24)
- Re: What to do when your ISP off-shores tech support Randy Bush (Dec 24)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 24)
- Re: What to do when your ISP off-shores tech support Simon Lockhart (Dec 25)