nanog mailing list archives
Re: What to do when your ISP off-shores tech support
From: JF Mezei <jfmezei () vaxination ca>
Date: Thu, 25 Dec 2008 01:26:56 -0500
You cannot blame the script readers. Whether they are next door to you or in India, the employer has decided to provide low training levels and script based support. You might consider calling their sales department. Explain that you are technically oriented and experienced and that the level of support they provide is inadequate for you and that you understand how networks run. Ask if it is possible to give you access to higher level support since this would result in less time being wasted by you and them when there are problems. They may suggest you get a business account.
Current thread:
- What to do when your ISP off-shores tech support Matthew Black (Dec 24)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 24)
- Re: What to do when your ISP off-shores tech support Randy Bush (Dec 24)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 24)
- Re: What to do when your ISP off-shores tech support Martin List-Petersen (Dec 24)
- Re: What to do when your ISP off-shores tech support Roy (Dec 24)
- Re: What to do when your ISP off-shores tech support Etaoin Shrdlu (Dec 24)
- Re: What to do when your ISP off-shores tech support Dave Pooser (Dec 24)
- Re: What to do when your ISP off-shores tech support JF Mezei (Dec 24)
- Re: What to do when your ISP off-shores tech support Randy Bush (Dec 24)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 24)
- Re: What to do when your ISP off-shores tech support Simon Lockhart (Dec 25)
- Re: What to do when your ISP off-shores tech support Dave Pooser (Dec 25)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 25)
- Re: What to do when your ISP off-shores tech support Josh Potter (Dec 26)
- Re: What to do when your ISP off-shores tech support Joe Greco (Dec 26)
- Re: What to do when your ISP off-shores tech support Jay Hennigan (Dec 26)
- Re: What to do when your ISP off-shores tech support Joe Greco (Dec 26)