Re: Level3 tries cell-phone style billing scam on customers

["Jeffrey Lyon" <jeffrey.lyon () blacklotus net>]

Peer1 has a similar charge but actually labels it "LA
Telecommunications Surcharge" or something to the effect.

(David: Sorry for sending to you personally at first instead of to list).

--
Jeffrey Lyon, President
Level III Information Systems Technician
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

Talk for 4h 45m from the U.S. to Latin America for $10.00:
http://www.defensecalling.com


On Thu, Jul 31, 2008 at 12:48 PM, David Hubbard
<dhubbard () dino hostasaurus com> wrote:
> From: Patrick Giagnocavo [mailto:patrick () zill net]
> > Anyone else seeing this same behavior from Level3?
>
> We're going on three months of trying to get billing
> issues resolved; and yes, no way to talk to a real
> person anymore, nor are there any sales reps left
> that have any interest in talking to their customers
> as far as I can tell.  If it weren't for positive
> experiences with tech support, they would be Verizon.
>
> David