nanog mailing list archives
Re: Ticket/Asset Managment system
From: Ray Sanders <ray.sanders () villagevoicemedia com>
Date: Fri, 12 Feb 2010 10:36:41 -0700
A previous employer did something similar with Solarwind's ipMonitor and Kayako eSupport. Neither are open source, but at the time, the cost for each piece of software was reasonable.
Jens Link wrote:
"Brandon Grant" <brandon () momentous ca> writes:Also, I am hoping to find a tool that can tie in with SNMP software so I can have tickets auto-generated for certain types of SNMP traps or polling failures.Do it the other way round: Use something like Nagios, Zabbix or Icingafor monitoring and if a fault is detected let the monitoring system send a message to your ticket system.Jens------------------------------------------------------------------------No virus found in this incoming message.Checked by AVG - www.avg.com Version: 9.0.733 / Virus Database: 271.1.1/2683 - Release Date: 02/12/10 00:35:00
-- -"Prediction is very difficult, especially about the future." -Niels Bohr -- Ray Sanders Linux Administrator Village Voice Media Office: 602-744-6547 Cell: 602-300-4344
Current thread:
- Ticket/Asset Managment system Brandon Grant (Feb 12)
- Re: Ticket/Asset Managment system Simon Morvan (Feb 12)
- Re: Ticket/Asset Managment system Phil Regnauld (Feb 12)
- Re: Ticket/Asset Managment system Jens Link (Feb 12)
- Re: Ticket/Asset Managment system Ray Sanders (Feb 12)
- RE: Ticket/Asset Managment system Jeffrey Negro (Feb 12)
- <Possible follow-ups>
- Re: Ticket/Asset Managment system charles (Feb 12)