nanog mailing list archives
Re: SORBS on autopilot?
From: William Herrin <bill () herrin us>
Date: Fri, 15 Jan 2010 11:14:46 -0500
On Fri, Jan 15, 2010 at 11:06 AM, Michelle Sullivan <matthew () sorbs net> wrote:
I'm now marking this request as 'answered' as I think there's nothing more for me to do. If you feel otherwise, please reply to this message to re-open your ticket. In particular, if you change your rDNS information.Each of the 4 tickets (the three by Ken) are all sitting in the state of "Answered" ... so at no point has a human had chance to see the issue and override the bot's decision.
Is it bad English? Is it not clear?
No, it is not clear.
Can anyone else give better wording that might result in less of an issue?
"Please reply to this message to reopen your ticket and escalate your case to a live human being." Regards, Bill Herrin -- William D. Herrin ................ herrin () dirtside com bill () herrin us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004
Current thread:
- Re: SORBS on autopilot?, (continued)
- Re: SORBS on autopilot? Patrick W. Gilmore (Jan 11)
- Re: SORBS on autopilot? telmnstr (Jan 11)
- Re: SORBS on autopilot? Steve Ryan (Jan 11)
- Re: SORBS on autopilot? William Herrin (Jan 11)
- Re: SORBS on autopilot? Michelle Sullivan (Jan 15)
- Re: SORBS on autopilot? Ronald Cotoni (Jan 15)
- Re: SORBS on autopilot? Michelle Sullivan (Jan 15)
- Re: SORBS on autopilot? Patrick W. Gilmore (Jan 11)
- Re: SORBS on autopilot? Brian Keefer (Jan 11)
- Re: SORBS on autopilot? William Herrin (Jan 15)
- Re: SORBS on autopilot? William Hamilton (Jan 15)
- Re: SORBS on autopilot? William Herrin (Jan 15)
- Re: SORBS on autopilot? Larry Sheldon (Jan 15)
- Bad Support Bots (was: SORBS on autopilot?) Michael Thomas (Jan 15)
- Re: Bad Support Bots William Hamilton (Jan 15)
- Re: Bad Support Bots Michael Thomas (Jan 15)
- Re: excessive automation bmanning (Jan 15)
- Re: SORBS on autopilot? paul (Jan 15)
- Re: SORBS on autopilot? Michelle Sullivan (Jan 15)