nanog mailing list archives
Re: Netflix VPN detection - actual engineer needed
From: Bill Woodcock <woody () pch net>
Date: Thu, 2 Jun 2016 06:55:16 +0300
On Jun 2, 2016, at 6:27 AM, Matthew Kaufman <matthew () matthew at> wrote: Every device in my house is blocked from Netflix this evening due to their new "VPN blocker". My house is on my own IP space, and the outside of the NAT that the family devices are on is 198.202.199.254, announced by AS 11994. A simple ping from Netflix HQ in Los Gatos to my house should show that I'm no farther away than Santa Cruz, CA as microwaves fly. Unfortunately, when one calls Netflix support to talk about this, the only response is to say "call your ISP and have them turn off the VPN software they've added to your account". And they absolutely refuse to escalate. Even if you tell them that you are essentially your own ISP. So... where's the Netflix network engineer on the list who all of us can send these issues to directly? Matthew Kaufman
Matthew, haven’t you told your ISP to stop using the dreaded 198 space? Everyone knows those are magic addresses that belong to NetGear! :-) -Bill
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Current thread:
- Netflix VPN detection - actual engineer needed Matthew Kaufman (Jun 01)
- Re: Netflix VPN detection - actual engineer needed Pete Mundy (Jun 01)
- Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Matthew Kaufman (Jun 01)
- Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Paul Ferguson (Jun 01)
- Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Roland Dobbins (Jun 01)
- Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Jay Hennigan (Jun 12)
- Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Ricky Beam (Jun 02)
- Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Paul Ferguson (Jun 01)
- Re: Turning Off IPv6 for Good (was Re: Netflix VPN detection - actual engineer needed) Michael Brown (Jun 02)
- Re: Netflix VPN detection - actual engineer needed Bill Woodcock (Jun 01)
- Re: Netflix VPN detection - actual engineer needed Josh Luthman (Jun 01)
- Re: Netflix VPN detection - actual engineer needed mike . hyde1 (Jun 03)
- Re: Netflix VPN detection - actual engineer needed Blair Trosper (Jun 03)
- RE: Netflix VPN detection - actual engineer needed Matthew Huff (Jun 03)
- Re: Netflix VPN detection - actual engineer needed Laszlo Hanyecz (Jun 03)
- Re: Netflix VPN detection - actual engineer needed Mark Andrews (Jun 03)
- RE: Netflix VPN detection - actual engineer needed Naslund, Steve (Jun 03)
- Re: Netflix VPN detection - actual engineer needed Mike Hammett (Jun 03)
- RE: Netflix VPN detection - actual engineer needed Naslund, Steve (Jun 03)
- Re: Netflix VPN detection - actual engineer needed Cryptographrix (Jun 03)
- Re: Netflix VPN detection - actual engineer needed Blair Trosper (Jun 03)