Re: Netflix VPN detection - actual engineer needed

[Josh Luthman <josh () imaginenetworksllc com>]

Have you tried cdnetops () netflix com ?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
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Troy, OH 45373
On Jun 1, 2016 11:56 PM, "Bill Woodcock" <woody () pch net> wrote:

> > On Jun 2, 2016, at 6:27 AM, Matthew Kaufman <matthew () matthew at> wrote:
> >
> > Every device in my house is blocked from Netflix this evening due to
> their new "VPN blocker". My house is on my own IP space, and the outside of
> the NAT that the family devices are on is 198.202.199.254, announced by AS
> 11994. A simple ping from Netflix HQ in Los Gatos to my house should show
> that I'm no farther away than Santa Cruz, CA as microwaves fly.
> > Unfortunately, when one calls Netflix support to talk about this, the
> only response is to say "call your ISP and have them turn off the VPN
> software they've added to your account". And they absolutely refuse to
> escalate. Even if you tell them that you are essentially your own ISP.
> > So... where's the Netflix network engineer on the list who all of us can
> send these issues to directly?
> > Matthew Kaufman
>
> Matthew, haven’t you told your ISP to stop using the dreaded 198 space?
> Everyone knows those are magic addresses that belong to NetGear!  :-)
>
>                                 -Bill