Re: Whats going on at Cogent

[Dovid Bender <dovid () telecurve com>]

They call me every few months. the last time they emailed me I said I
wasn't interested because of the HE issue. I have yet to get another
email.......


On Tue, Oct 16, 2018 at 9:29 AM, Ca By <cb.list6 () gmail com> wrote:

> On Tue, Oct 16, 2018 at 5:16 AM David Hubbard <
> dhubbard () dino hostasaurus com> wrote:
>
> > Have had the same sales rep for several years now; unfortunately he has
> > no ability to fix their IPv6 peering issue so we’re slowly removing
> > circuits, but otherwise for a handful of 10gig DIA circuits it’s been
> > stable.
>
> Yep, this.  Whenever Cogent calls, this is what i tell them. Black-holing
> HE and Google ipv6 traffic, which is what they do if i use a default route
> from them, is dead on arrival.  Shows they make bad decisions and dont put
> the customer first, or even create such an illusion.
>
>
> *From: *NANOG <nanog-bounces () nanog org> on behalf of Ryan Gelobter <
> > ryan.g () atwgpc net>
> > *Date: *Tuesday, October 16, 2018 at 6:04 AM
> > *To: *NANOG <nanog () nanog org>
> > *Subject: *Whats going on at Cogent
> >
> >
> >
> > Anyone else seen terrible support and high turnover of sales/account
> > people at Cogent the last few months? Is there something going on over
> > there internally? I'm sure some people will say Cogent has always been crap
> > but in the past their account reps and support were pretty good. It seems
> > to have gone downhill the last 12 months really bad.
> >
> >
> >
> > Regards,
> >
> > Ryan