Re: Whats going on at Cogent

[Eric Dugas <edugas () unknowndevice ca>]

I don't really get the Cogent/Google peering issues. I've been hearing this for years... How about fixing it already? 
Telling customer to get other transit providers to get to a given network is really bad.

On a side note, HE is still HE but they're trying really hard to be a good netcitizen. They've finally pushed filtering 
for peers: http://routing.he.net. I wouldn't get transit from them, but in some markets, they're the only affordable IP 
transit providers.
On Oct 16 2018, at 10:04 am, DaKnOb <daknob.mac () gmail com> wrote:
> When I call and mention it I’m told that it’s HE’s fault (despite the lovely cake), but when I also bring Google, 
> then they tell me to get a different provider just for this traffic, or meet them at an IX and send my traffic from 
> there.
>
> About the staff rotation I’ve seen it too, and I’ve also seen an increase in salespeople calling, for example when an 
> AS is registered etc. in addition to the normal calls..
>
> On 16 Oct 2018, at 16:54, Dovid Bender <dovid () telecurve com (mailto:dovid () telecurve com)> wrote:
> > They call me every few months. the last time they emailed me I said I wasn't interested because of the HE issue. I 
> > have yet to get another email.......
> >
> >
> > On Tue, Oct 16, 2018 at 9:29 AM, Ca By <cb.list6 () gmail com (mailto:cb.list6 () gmail com)> wrote:
> > > On Tue, Oct 16, 2018 at 5:16 AM David Hubbard <dhubbard () dino hostasaurus com (mailto:dhubbard () dino 
> > > hostasaurus com)> wrote:
> > > > Have had the same sales rep for several years now; unfortunately he has no ability to fix their IPv6 peering 
> > > > issue so we’re slowly removing circuits, but otherwise for a handful of 10gig DIA circuits it’s been stable.
> > >
> > > Yep, this. Whenever Cogent calls, this is what i tell them. Black-holing HE and Google ipv6 traffic, which is 
> > > what they do if i use a default route from them, is dead on arrival. Shows they make bad decisions and dont put 
> > > the customer first, or even create such an illusion.
> > >
> > >
> > > > From: NANOG <nanog-bounces () nanog org (mailto:nanog-bounces () nanog org)> on behalf of Ryan Gelobter <ryan.g 
> > > > () atwgpc net (mailto:ryan.g () atwgpc net)>
> > > > Date: Tuesday, October 16, 2018 at 6:04 AM
> > > > To: NANOG <nanog () nanog org (mailto:nanog () nanog org)>
> > > > Subject: Whats going on at Cogent
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > Anyone else seen terrible support and high turnover of sales/account people at Cogent the last few months? Is 
> > > > there something going on over there internally? I'm sure some people will say Cogent has always been crap but 
> > > > in the past their account reps and support were pretty good. It seems to have gone downhill the last 12 months 
> > > > really bad.
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > Ryan