nanog mailing list archives

Re: Whats going on at Cogent


From: Baldur Norddahl <baldur.norddahl () gmail com>
Date: Mon, 22 Oct 2018 22:16:57 +0200

Hello

Our network is connected as follows:

1) We are fully IPv6 deployed
2) We have direct peerings with Google, Apple, Microsoft, Akamai,
Cloudflare, etc
3) We have cache servers from Netflix and Akamai
4) We are peered with the route servers on NL-IX and STHIX CPH.
5) Transit from HE, Cogent, GlobalConnect.

I am not doing anything to force traffic to the Cogent link (why would I?).
But I am not doing anything to force it off either.

The nice people at Cogent will regularly call me and ask if I want to buy
more transit. However I can not make their network deliver more traffic. I
only fully control the outbound and that is a small fraction of our inbound.

I understand that measured by "AS rank" Cogent might have more, but that
does not translate to traffic in our case.  This got to be a problem for
them.

Regards,

Baldur






On Sun, Oct 21, 2018 at 2:41 PM Mike Hammett <nanog () ics-il net> wrote:

I guess first thing's first...  you aren't doing anything to force the
traffic that way, are you?

If you've got IPv6 deployed, chances are that no Google will be coming
over that Cogent.  :-)

CAIDA says Cogent is bigger.

http://as-rank.caida.org/asns/174/as-core
http://as-rank.caida.org/asns/6939/as-core

Being an eyeball network, what's going to impact that kind of usage the
most is where the next up connections to Netflix, Google, Akamai,
Cloudflare, etc. are located. If they're closer via HE than Cogent, that's
where your traffic will come from.

Looking at your network specifically, Netflix isn't on either IX that
you're on, so that HE traffic very well could be a majority Netflix.

What do your netflows say?





-----
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL>
<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
<https://www.linkedin.com/company/intelligent-computing-solutions>
<https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix>
<https://www.linkedin.com/company/midwest-internet-exchange>
<https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>
<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
------------------------------
*From: *"Baldur Norddahl" <baldur.norddahl () gmail com>
*To: *nanog () nanog org
*Sent: *Sunday, October 21, 2018 3:20:12 AM
*Subject: *Re: Whats going on at Cogent

Is he.net smaller than Cogent? Over the past 24 hours we had 6.7 Gbps
peak from our HE link and 336 Mbps peak from our Cogent link. This is
inbound traffic. We are eyeballs and our outbound is a small fraction of
our inbound.

Regards.

Baldur


On Tue, Oct 16, 2018 at 4:17 PM Dovid Bender <dovid () telecurve com> wrote:

We have been very happy with HE. It was a no brainer over cogent. They
are smaller (so are we). When there are issues they are real fast to fix
them, you also get the personal touch which you don't get with others.


On Tue, Oct 16, 2018 at 10:10 AM, Eric Dugas <edugas () unknowndevice ca>
wrote:

I don't really get the Cogent/Google peering issues. I've been hearing
this for years... How about fixing it already? Telling customer to get
other transit providers to get to a given network is really bad.

On a side note, HE is still HE but they're trying really hard to be a
good netcitizen. They've finally pushed filtering for peers:
http://routing.he.net. I wouldn't get transit from them, but in some
markets, they're the only affordable IP transit providers.

On Oct 16 2018, at 10:04 am, DaKnOb <daknob.mac () gmail com> wrote:



When I call and mention it I’m told that it’s HE’s fault (despite the
lovely cake), but when I also bring Google, then they tell me to get a
different provider just for this traffic, or meet them at an IX and send my
traffic from there.

About the staff rotation I’ve seen it too, and I’ve also seen an
increase in salespeople calling, for example when an AS is registered etc.
in addition to the normal calls..

On 16 Oct 2018, at 16:54, Dovid Bender <dovid () telecurve com> wrote:

They call me every few months. the last time they emailed me I said I
wasn't interested because of the HE issue. I have yet to get another
email.......


On Tue, Oct 16, 2018 at 9:29 AM, Ca By <cb.list6 () gmail com> wrote:



On Tue, Oct 16, 2018 at 5:16 AM David Hubbard <
dhubbard () dino hostasaurus com> wrote:

Have had the same sales rep for several years now; unfortunately he has
no ability to fix their IPv6 peering issue so we’re slowly removing
circuits, but otherwise for a handful of 10gig DIA circuits it’s been
stable.




Yep, this.  Whenever Cogent calls, this is what i tell them.
Black-holing HE and Google ipv6 traffic, which is what they do if i use a
default route from them, is dead on arrival.  Shows they make bad decisions
and dont put the customer first, or even create such an illusion.




*From: *NANOG <nanog-bounces () nanog org> on behalf of Ryan Gelobter <
ryan.g () atwgpc net>
*Date: *Tuesday, October 16, 2018 at 6:04 AM
*To: *NANOG <nanog () nanog org>
*Subject: *Whats going on at Cogent

Anyone else seen terrible support and high turnover of sales/account
people at Cogent the last few months? Is there something going on over
there internally? I'm sure some people will say Cogent has always been crap
but in the past their account reps and support were pretty good. It seems
to have gone downhill the last 12 months really bad.

Regards,
Ryan





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