nanog mailing list archives

Re: Are the days of the showpiece NOC office display gone forever?


From: Mark Tinka <mark.tinka () seacom com>
Date: Thu, 17 Dec 2020 06:56:33 +0200



On 12/16/20 23:48, Max Harmony via NANOG wrote:

It seems like the "something impressive looking" might just change. Add a bit of marketing copy about how "our monitoring is 
distributed, just like our servers" (or some more punchy variant) and show customers what the smaller monitoring stations WFH 
employees are using look like.

Nowadays, customers tend to care about you watching their circuit, and service.

Most still get surprised when they don't understand why the NOC never knew their circuit went down, and need help understanding the difference between monitoring the core, and monitoring customers who choose to purchase that service.

Mark.


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