nanog mailing list archives
Re: Are the days of the showpiece NOC office display gone forever?
From: Mark Tinka <mark.tinka () seacom com>
Date: Thu, 17 Dec 2020 06:56:33 +0200
On 12/16/20 23:48, Max Harmony via NANOG wrote:
It seems like the "something impressive looking" might just change. Add a bit of marketing copy about how "our monitoring is distributed, just like our servers" (or some more punchy variant) and show customers what the smaller monitoring stations WFH employees are using look like.
Nowadays, customers tend to care about you watching their circuit, and service.
Most still get surprised when they don't understand why the NOC never knew their circuit went down, and need help understanding the difference between monitoring the core, and monitoring customers who choose to purchase that service.
Mark.
Current thread:
- Re: Are the days of the showpiece NOC office display gone forever?, (continued)
- Re: Are the days of the showpiece NOC office display gone forever? Tom Beecher (Dec 17)
- Re: Are the days of the showpiece NOC office display gone forever? Robert Brockway (Dec 22)
- Re: Are the days of the showpiece NOC office display gone forever? Wayne Bouchard (Dec 22)
- Re: Are the days of the showpiece NOC office display gone forever? Mark Tinka (Dec 22)
- RE: Are the days of the showpiece NOC office display gone forever? Keith Medcalf (Dec 23)
- Re: Are the days of the showpiece NOC office display gone forever? Allen Kitchen (Dec 23)
- Re: Are the days of the showpiece NOC office display gone forever? Rich Kulawiec (Dec 30)
- Re: Are the days of the showpiece NOC office display gone forever? Ben Cannon (Dec 30)
- Re: Are the days of the showpiece NOC office display gone forever? Mark Tinka (Dec 16)
- Re: Are the days of the showpiece NOC office display gone forever? James R Cutler (Dec 16)
- Re: Are the days of the showpiece NOC office display gone forever? Eric Kuhnke (Dec 16)
- Re: Are the days of the showpiece NOC office display gone forever? Bryan Holloway (Dec 17)
- Re: Are the days of the showpiece NOC office display gone forever? Ben Cannon (Dec 17)