PaulDotCom mailing list archives

Friendly SOHO router


From: rsreese at gmail.com (Stephen Reese)
Date: Fri, 6 Mar 2009 09:57:36 -0500

2009/3/6 xgermx <xgermx at gmail.com>:
"device is too complex for the average user to manipulate" ...."They would
like to product to support VPN and
two VLANS..."

The average user should not be configuring VPNs/VLANs IMHO


xgermx,

I agree with you. The individual that is setting up the device is able
to configure the mentioned VPN and/or VLAN's but if a problem arises
with the device and the user isn't around they would like to be able
to provide support so an "average user" over the phone to restore
basic functionality.

My two cents is that once a device is setup correct it should just
work unless there is a hardware failure and in that case without
redundancy either way they're SOL. With that said I'm just trying to
help out a friend and find them a device with a friendly web interface
that they may walk the casual user through in order to troubleshoot
problems :-).

Thanks


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