Re: Residence Questions

[Willis Marti <wmarti () TAMU EDU>]

> 1. What type of connection supplies res halls (bandwidth etc.)?
10Mb switched per pillow

> 2. Is the residence connected in any way to the institute network, or is it o
> n
> a separate feed? Do you outsource your residence connection?
Connected to main campus net

> 3. What technology is is place to stop (if any) peer-to-peer sharing etc?
Packeteer restricts b/w to Internet.

> 4. Do you get complaints from RIAA, MPAA, etc?
Yep.

> 5. How many users are connected in res halls?
10,000 students plus a few staff.

> 6. Are users authenticated? By what means?
Only on registration. Custom registration/worm scan/patch code.

> 7. Are user machines inspected before connection is allowed?
Yes, Windoze boxen.

> 8. Are res halls bound by Service Level Agreements / Policies?
No SLA. AUP exists.

> 9. What is the guaranteed uptime of res halls (if a guarantee is made at all)
> ?
Not guaranteed, but outages addressed 24x7.

> 10. Are res halls supported by the institue helpdesk, or does the res hall ha
> ve
> its own helpdesk?.
University helpdesk (not separate).

> 11. What is the demarcation point for responsibility to the institute (switch
> port, wall jack)?
Wall jack.

> 12. What are the policy (if policy exists) actions for gross network abuse
Regular Sudent Conflict Resolution process.

Cheers,
 Willis Marti
 Associate Director for Networking
 Computing & Information Services
 Texas A&M University

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